5 Seconds
Support
Having trouble with the game, or got a question? Write to contact@websolutionslab.dev. We usually reply within a few working days. Include your phone model and system version (iOS or Android), as it helps us find the cause faster.
I bought Premium but the game does not see it
Open Settings in the game and tap “Restore purchase”. Make sure the phone uses the same Apple ID or Google account the purchase was made with and is connected to the internet. Premium is tied to your store account, so this is also how you get it on a new phone.
How do I get a refund?
Payments and refunds are handled only by Apple or Google, and we have no access to them. On iPhone, request a refund at reportaproblem.apple.com; on Android, in Google Play: Profile → Payments & subscriptions → Budget & history.
I have run out of free games
The free version lets you play 5 games, and the pool comes back after an hour. You can also watch an ad to unlock one game right away, or buy Premium: unlimited games, no ads, every category, plus your own number of rounds and answer time.
How do I change my ad consent?
In the game’s Settings, choose “Privacy settings” (the option appears in countries where the consent form is required). To stop cross-app tracking, go to iOS Settings → Privacy & Security → Tracking.
Does the game work offline?
Yes. Every question is built into the app. You only need the internet for ads and for buying or restoring Premium.
How do I change the question language?
In the game’s Settings, under “Language”. Available: Polish, English, German, Italian, Spanish and French.
Privacy
The game needs no account and does not collect your contact details. Full details: Privacy Policy.