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PLEN

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Support

Privacy PolicySupport

Having trouble with the game, or got a question? Write to contact@websolutionslab.dev. We usually reply within a few working days. Include your iPhone model and iOS version, as it helps us find the cause faster.

Contents

  1. I bought Premium but the game does not see it
  2. How do I get a refund?
  3. I have run out of free games
  4. How do I change my ad consent?
  5. Does the game work offline?
  6. How do I change the question language?
  7. Privacy

01I bought Premium but the game does not see it

Open Settings in the game and tap “Restore purchase”. Make sure the iPhone uses the same Apple ID the purchase was made with and is connected to the internet. Premium is tied to your Apple ID, so this is also how you get it on a new phone.

02How do I get a refund?

Payments and refunds are handled entirely by Apple, and we have no access to them. You can request a refund at reportaproblem.apple.com.

03I have run out of free games

The free version lets you play 5 games, and the pool comes back after an hour. You can also watch an ad to unlock one game right away, or buy Premium: unlimited games, no ads, every category, plus your own number of rounds and answer time.

04How do I change my ad consent?

In the game’s Settings, choose “Privacy settings” (the option appears in countries where the consent form is required). To stop cross-app tracking, go to iOS Settings → Privacy & Security → Tracking.

05Does the game work offline?

Yes. Every question is built into the app. You only need the internet for ads and for buying or restoring Premium.

06How do I change the question language?

In the game’s Settings, under “Language”. Available: Polish, English, German, Italian, Spanish and French.

07Privacy

The game needs no account and does not collect your contact details. Full details: Privacy Policy.

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